Terms and Conditions / AGB – B2B PURCHASE

By purchasing a ticket for SEO-DAY, organized by SEO-DAY GmbH, you agree to the following terms and conditions. These terms govern registration, payment terms, cancellation, liability and data protection for all participants.

1.

Scope & Contracting Party

  • These terms and conditions apply to the use of the website of SEO-DAY GmbH and to all contracts for participation in events of SEO-DAY GmbH.
  • Contracting party and invoice issuer is SEO-DAY GmbH, Adolf-Kaschny-Straße 19, 51373 Leverkusen, Germany.
  • Conflicting or supplementary terms and conditions of the customer shall not become part of the contract unless their applicability is expressly agreed to in writing.
2.

Ticket Order & Contract Conclusion

  • Tickets are booked via the official booking channels on seo-day.de or shop.seo-day.de or in another manner announced by the organizer.
  • By submitting the booking, the participant makes a binding offer to conclude a participation contract. The contract is concluded by confirmation of the booking (e.g. by e-mail) by SEO-DAY GmbH.
  • SEO-DAY GmbH reserves the right to reject bookings without giving reasons. In that case, any amount already paid will be refunded immediately.
3.

Scope of Ticket Services

  • SEO-DAY GmbH organizes professional conferences and events in SEO, digital marketing and related fields. The exact services result from the respective event description and the booked ticket.
  • Services include in particular professional talks and presentations, event rooms and technical equipment, networking, and catering and beverages if included in the ticket price.
  • On-site tickets include physical access to all booked event days, access to sessions, catering as per programme and conference materials.
  • Livestream tickets include digital access to all booked event days, access to sessions via livestream and digital conference materials. Catering is not included with livestream tickets.
  • Optional workshops or VIP services are only included if explicitly stated on the ticket.
4.

Payment Terms

  • All prices are quoted in euros; statutory VAT is shown unless otherwise stated.
  • The invoice amount is due immediately upon receipt of the invoice without deduction, unless a different payment period has been agreed. Accepted payment methods are shown during the booking process.
  • In case of late payment, default interest at a rate of 9 percentage points above the base rate is charged. The assertion of higher damages remains reserved.
  • The participant may only offset with undisputed or legally established claims.
5.

Rebooking & Cancellation

  • Cancellations by the participant are not possible. The full ticket price is due in any case – including no-show.
  • Rebooking to a named substitute participant is possible up to 48 hours before the event starts; no additional fees apply in that case.
  • Resale of tickets to third parties (in particular via ticket exchanges or at a markup) is not permitted without prior written consent of SEO-DAY GmbH; improperly resold tickets may be invalidated.
6.

Programme Changes

  • SEO-DAY GmbH reserves the right to make programme and speaker changes for organisational reasons, insofar as they are reasonable for the participant and do not affect the overall purpose of the event.
  • Changes do not entitle participants to cancel if the overall character of the event is maintained.
7.

Liability

  • SEO-DAY GmbH is fully liable for intent and gross negligence as well as under the Product Liability Act.
  • In case of slight negligence, SEO-DAY GmbH is only liable for breach of an essential contractual obligation (cardinal obligation); liability is then limited to the foreseeable, typically occurring damage.
  • The liability limitations do not apply in case of injury to life, body or health. Liability under the Product Liability Act remains unaffected.
  • SEO-DAY GmbH assumes no liability for the content of talks and presentations by speakers; speakers are responsible for their own content.
  • No liability is accepted for items brought by participants.
8.

Photo, Video & Audio Recordings

  • Photo, video and audio recordings may be made during the events by SEO-DAY GmbH or commissioned parties.
  • By participating, visitors agree that recordings may be used for marketing purposes of SEO-DAY GmbH.
9.

Copyright

  • All content provided on the website and in the context of events (texts, images, videos, presentations) is protected by copyright.
  • Reproduction, distribution, making publicly available or other use requires the prior written consent of SEO-DAY GmbH or the respective rights holder.
  • Participants may use provided materials for personal use only. Passing on to third parties or commercial use is not permitted. Recording, livestreaming or commercial filming of the event by participants without written consent is prohibited.
10.

Data Protection

  • Personal data is processed for contract fulfilment and event organisation in accordance with the privacy policy.
  • Legal basis and data subject rights are described in the privacy policy at https://seo-day.de/datenschutz.
11.

Postponement & Cancellation of the Event

  • SEO-DAY GmbH reserves the right to postpone or cancel the event for important reasons (e.g. force majeure, pandemic, official orders, speaker illness, insufficient number of participants, unforeseeable circumstances).
  • If the event is postponed, the ticket remains valid for the new date. A refund is only possible if the participant cannot attend the new date and notifies SEO-DAY GmbH in writing within 14 days of the postponement announcement.
  • If the event is fully cancelled by SEO-DAY GmbH, the ticket price will be refunded in full. Further claims are excluded.
12.

House Rules & Code of Conduct

  • SEO-DAY GmbH reserves the right of house rules and may exclude participants for misconduct, disruption of the event or violations of these terms.
  • In case of exclusion there is no entitlement to a refund of the ticket price. SEO-DAY GmbH reserves the right to claim damages.
  • Participants undertake not to disrupt the event and to follow instructions from event staff.
13.

Technical Issues & Defect Liability

  • For technical issues with the livestream (e.g. outages, delays, quality problems) there is no entitlement to a refund if the event takes place in principle.
  • SEO-DAY GmbH endeavours to resolve technical issues promptly but does not guarantee uninterrupted transmission.
  • If the livestream fails completely for more than 50% of the event duration, a partial refund will be granted.
14.

Access Authorization & Identification

  • Access to the event is only possible with a valid ticket and after identification. Access may be refused if payment is outstanding; the ticket price remains due.
  • SEO-DAY GmbH reserves the right to set age restrictions or other access requirements.
  • In case of loss or theft of the ticket there is no entitlement to replacement or refund.
15.

Changes to the Terms

  • SEO-DAY GmbH reserves the right to change these terms. The current version will be published on the website.
  • For contracts already concluded, the terms in the version valid at the time of contract conclusion apply, unless the participant expressly agrees to changed terms.
16.

Final Provisions

  • German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods. Place of performance and jurisdiction is Leverkusen, Germany, insofar as the participant is a merchant, a legal entity under public law or a special fund under public law and where legally permissible.
  • If individual clauses are or become invalid, the validity of the remaining provisions remains unaffected. The invalid provision shall be replaced by a valid provision that comes closest to the economic purpose.
  • No oral side agreements exist. Changes and additions to these terms require written form; this also applies to the waiver of this written form clause.